Cancellation & Refund Policy

LLEYS EVENT’S PLANNER
Last Updated: 31/12/2025

This policy explains cancellations, refunds, and rescheduling for our event planning services.

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1. Client Cancellations

• Deposits are non-refundable.

• Cancellations must be submitted in writing.

• Any payments made beyond the deposit may be refundable only if services have not yet been rendered.

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2. Refunds

Refund eligibility depends on:

• The amount of work already completed

• Vendor payments already made

• Time remaining before the event date

Approved refunds will be processed within 7–14 business days.

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3. Rescheduling

• Rescheduling requests are subject to availability.

• Additional fees may apply.

• Deposits may be transferred to a new date at our discretion.

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4. Vendor Payments

Any payments made to third-party vendors on behalf of the client are subject to the vendor’s refund and cancellation policies.

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5. Planner Cancellation

In the unlikely event LLEYS EVENT’S PLANNER must cancel services, all payments made for unrendered services will be refunded.

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6. Force Majeure

LLEYS EVENT’S PLANNER is not responsible for cancellations due to circumstances beyond reasonable control, including natural disasters, government restrictions, or emergencies.

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7. Policy Agreement

By booking our services, you agree to this Cancellation & Refund Policy.