Cancellation & Refund Policy

CANCELLATION & REFUND POLICY

CANCELLATION & REFUND POLICY
This policy explains cancellations, refunds, and rescheduling for our event planning services.
________________________________________
1. CLIENT CANCELLATIONS
• Deposits are non-refundable.
• Cancellations must be submitted in writing.
• Any payments made beyond the deposit may be refundable only if services have not yet been rendered.
________________________________________
2. REFUNDS
Refund eligibility depends on:
• The amount of work already completed
• Vendor payments already made
• Time remaining before the event date
Approved refunds will be processed within 7–14 business days.
________________________________________
3. RESCHEDULING
• Rescheduling requests are subject to availability.
• Additional fees may apply.
• Deposits may be transferred to a new date at our discretion.
________________________________________
4. VENDOR PAYMENTS
Any payments made to third-party vendors on behalf of the client are subject to the vendor’s refund and cancellation policies.
________________________________________
5. PLANNER CANCELLATION
In the unlikely event LLEYS EVENT’S PLANNER must cancel services, all payments made for unrendered services will be refunded.
________________________________________
6. FORCE MAJEURE
LLEYS EVENT’S PLANNER is not responsible for cancellations due to circumstances beyond reasonable control, including natural disasters, government restrictions, or emergencies.
________________________________________
7. POLICY AGREEMENT
By booking our services, you agree to this Cancellation & Refund Policy